Most questions answered in a minute, and the ones that matter still reach you
A handful of questions make up most of your inbox, and they arrive at the worst times. That is how a two-minute question becomes a two-day wait.
Watch it happen
Questions you have answered a hundred times
A real morning of questions. Most are answered from what you have already written; the one that needs judgement reaches you with the history attached.
- Answered
- 1 of 9
- Reached you
- None yet
- First reply
- Under a minute
What you get back
That’s about two days every week.
Across answering repeat questions, reading threads before replying, checking several channels, writing and updating documentation — about 23 hrs a week between them today.
The system we’d build you
Every piece, and how they connect. You don’t need to read it — this is what you’re buying.
How it happens
One queue, instant answers
Every channel into one ticket queue
Hand over properly
Summarised escalation into Slack
Get better every week
Suggested articles from real refusals
What it costs
One price to build it, €100 a month to run it. Nothing else, and nothing that changes later.
Every channel into one ticket queue
Summarised escalation into Slack
Suggested articles from real refusals
Buy it and the payment link arrives within the hour; or see it running on your business first.